Monitor is designed to enhance service improvement planning

Assessment platform

Monitor is a sophisticated self assessment platform that automatically gathers data from stakeholders

 

 

ITSM performance

Monitor gives you an ITSM performance baseline and clear opportunties for improvement

 

ITIL process maturity

An optional plug in module gives you the ability to measure 13 ITIL processes for maturity

 

 

Independent benchmark

Monitor has a unique independent benchmark consisting of over 30,000 answered ITSM questions

 

 

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